Who we are
Effective Date: 01 May 2025
Dmart Online (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.dmartonline.com, and use our services.
1. Information We Collect
We collect the following types of information to provide you with a seamless shopping experience:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit/debit card details or other payment method information.
- Account Information: Username, password, and other details provided when creating an account.
- Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
- Cookies and Tracking Technologies: Information collected through cookies to enhance your experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders.
- Customer Support: To respond to inquiries and provide support.
- Marketing: To send promotional emails, newsletters, and special offers (you may opt-out at any time).
- Improvement: To analyze usage patterns and improve our website and services.
- Security: To detect, prevent, and address security issues or fraudulent activity.
3. Sharing Your Information
We may share your information with:
- Service Providers: Trusted third-party vendors who assist in payment processing, shipping, or marketing.
- Legal Obligations: Authorities or other third parties if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Your Rights
You have the right to:
- Access and review your personal data.
- Update or correct inaccurate information.
- Request the deletion of your personal information, subject to legal and operational requirements.
- Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
5. Data Security
We implement robust security measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, with the “Effective Date” updated accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: mydmartonline@gmail.com
- Phone: +91 904190 94 88
- Address: 13, GS Estate 1, Bhamia Road, Ludhiana 141010 Punjab